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FAQ

FAQ

Frequently Asked Questions

General Questions

No matter where you live, there are contaminants in your raw water. Water may contain dirt, mud, minerals, chemicals and other impurities that taste and smell bad. Water filtration can provide better tasting and safer quality water by removing chlorine, chemicals and contaminants in water. It will worth every single sen you spend on it. 

Outdoor water filters connects directly to your water line and acts as a central filtration system for your whole house water usage, such as cleaning, washing, bathing and gardening. Its can filters up to 5 micron contaminants from main raw water supply.  

While outdoor water filter may acts as a central filtration system for whole house, however, having an indoor water dispenser can removed contaminants of up to 0.01 microns, enhance the taste of water and absorb smell for cleaner safer drinking consumption. Drinking clean, filtered water protects the body from disease and leads to overall greater health and energy.

Quality water is very important in our day to day lives. 

Chlorine is the main contaminant in municipally treated water. Therefore, all our water filters remove chlorine and other contaminant. Depending how polish you want your water to be, generally outdoor water filtration system filter up to 5 micron contaminants from water, while indoor water dispenser remove contaminants up to 0.01 micron. 

 

All our products are available for rental. We provide INTEREST FREE 6 months, 12 months, 18 months and 24 months contract terms. Please contact us to find out more.

No, you do not need to install the filtration system. We provide installation services FREE of charge when you purchase any of our product. We have a team of experienced technician to install the product at your house. 

Outdoor water filters

Benefits of installing outdoor water filter (POE) :-

  • Filter up to 5 micron of contaminants from water, removing dirt, rust and others impurities from water; 
  • Purified water for shower is good for better skin and hair;
  • Cleaner water to wash fruits and vegetables for home cooking; 
  • Cleaner water will not stain your white clothes during washing process, prevent your white clothes from becoming yellowish; and
  • Cleaner water can prolong the lifespan of your household appliances such as washing machines, water heater, dishwasher and etc; 

Why choose Econfilters Marketing? 

  • Quality product with affordable pricing; 
  • Product Safety standard certified; 
  • Longest product warranty in the market (12 years warranty on vessel tank); 
  • Door to door service and responsive (within 24 hours); 
  • Professional and well training service technician; and
  • Economical and eco-friendly filtration system. 

Call us today to order a 12-year warranty outdoor water filter (Model : Jelita) ! 

Backwashing is the process of forcing water through a filter in the wrong direction to unclog the dirt and sediment which has blocked the filter. Backwashing is a common practice for certain whole house and commercial units which are treating large volumes of water for utility purposes. We recommend backwashing every week to prolong lifespan of your water filter. Please contact us to find out more. 

All our outdoor water filters are available for rental. We provide INTEREST-FREE 6 months, 12 months, 18 months and 24 months contract terms. Please contact us to find out more.

Each replacement water filter media has a different life-span depending on how much the filter is used and depending on the contaminants in the water. There are several things that can affect the life of your filter. Consider the following:

  1. Overall condition of your water in terms of contaminants and how much must be filtered;
  2. Average water usage of your household;
  3. if you detect an odor in the water, or unpleasant taste; or
  4. gradual decrease in water pressure. 

Generally, we recommend servicing your filter at least once every 12 months, and changing your sand filtration media every 2-year. Check out our latest promotion on servicing your outdoor water filter.  We can also services water filters from other brand, please contact us to find out more. 

We offer 12 years warranty on outdoor water filter vessel tank for our Jelita Model. 

In addition, we also offer 2 years warranty on outdoor water filters, inclusive of: 

  1. FREE parts replacement; 
  2. FREE labour maintenance charges; and 
  3. Free transportation charges. 

With the above warranty, you can enjoy a worry-free high quality water experience!  

We are proud to provide the longest warranty water filter in the market, which is 12 years on vessel tank. This shows that we are confident on durability and quality of our product. Our unique products are designed with 2-layer of protection to the vessel tank to prolong the life span of the water filter under the hot and sunny weather in Malaysia. 

Indoor water dispensers

8 reasons why you need a indoor water dispenser at home:-

  1.  Better for health – cleaner safer to drink;
  2.  Stay hydrated – making its easier to drink more water, helps in your sugar free diet;
  3.  Water taste better – Purified water will transform the water to a better taste;  
  4.  Save your money – cheaper than buying bottled water in long run; 
  5.  Save your time – hot and cold water available instantly without the need to boil or chill it; 
  6.  Instantly right for your coffee or tea – perfect temperature for coffee or tea; 
  7.  Stylish – the design of our water dispenser suits any interior design of your home. 
  8.  Environmentally friendly – our water dispenser fits any type of mug, glasses or bottles, reduce the usage of one-off plastic water bottles. Its also low in electricity consumption. 

Why choose Econfilters Marketing? 

  • Quality product with affordable pricing; 
  • Product Safety standard certified; 
  • 2-year product warranty; 
  • Low electricity consumption; 
  • Door to door service and responsive (within 24 hours); 
  • Professional and well training service technician; 
  • Economical and eco-friendly filtration system; and 
  • Alkaline water is available as add on. 
Call us today to order a 2-year warranty indoor water dispenser!  

Yes, our indoor water dispensers are from Korea. 

Generally, it is approximately RM0.40 per day for normal usage, however, usage may varies depending on the number of people in household. 

Yes, you can on our water dispenser for 24/7 without switching off. However, we recommend to switch off the water dispenses at night to further reduce the electricity usage. 

The temperature for our hot water is ~90°c, while our cold water is ~4°c – 12°c. 

All our indoor water dispensers are available for rental. We provide INTEREST-FREE 6 months, 12 months, 18 months and 24 months contract terms. Please contact us to find out more.

Each replacement water filter cartridge has a different life-span depending on how much the filter is used and depending on the contaminants in the water. There are several things that may affect the life of your filter cartridge. Consider the following:

  1. Overall condition of your water in terms of contaminants and how much must be filtered;
  2. Average water usage of your household;
  3. if you detect an odor in the water, or unpleasant taste; or
  4. gradual decrease in water pressure. 

To achieve optimum water quality, we recommend to service your dispenser at least once every 12 months, and replacing your filter cartridge every 2 years. Check out our latest promotion on servicing your water dispenser. Please contact us to find out more. 

All our products come with a 2 years warranty inclusive of: 

  1. FREE parts replacement; 
  2. FREE labour maintenance charges; and 
  3. Free transportation charges. 

With the above warranty, you can enjoy a worry-free high quality water experience!